Contact Cake Bar
Send us a message below, and our team will get back to you soon.
We Are Here to Help
Contact Cake Bar any time you have a question about an order, a product or shipping. Simply fill in the form above, and our team will reply as soon as possible. Alternatively, email us at info@cakecarts.us.
What Can We Help With?
We can help you pick between Cake carts and Cake disposable vapes. Also, we can check whether a battery fits your cart. In addition, we can answer questions about returns, tracking and gift orders.
How Fast Do We Reply?
Most messages get a reply within one business day. However, replies may take a little longer during holidays and big product launches. So, to speed things up, please include your order number, the product name and a short description of the issue. Also, if your question is about a battery or cart, tell us which models you use. That way, we can give you a clear answer the first time.
When Do Orders Ship?
Orders placed before 12:00 pm Pacific time, Monday through Friday, usually ship the same business day. For more details, see our shipping policy.
Before You Contact Cake Bar
Many answers live in our guides. For example, our weed pens guide explains indica vs sativa. Meanwhile, the Cake Bar home page links to every category. Learn more about customer service on Wikipedia.
We sell only to adults 21+ where legal.